It is the Mantle!
The mantle is a layer between the crust and the core of the Earth, it is predominantly solid but acts like a liquid. It moves the tectonic plates over the Earth which shapes the surface of the Earth. Your organization is like the Earth, and your IT is the Mantle. The core of your orginazation are the people and processes, with tremendous energy. But the energy has to be managed well to fuel your organization. We believe ServiceNow, as one platform, is the right choice to help our clients to fuel their organization towards more success. Our engineers focus on following areas but not limited to:
IT Service Management
Typical ITSM areas including Incident, Change and Release, Problem, Service Catalog, Knowledge Management, CMDB and Asset, etc.
Custom Applications
Business applications development by leveraging ServiceNow Studio, Application scope, Source control integration, etc.
IT Operations Management
Discovery, Orchestration, Event Management, Cloud Management, Service Mapping, etc.
IT Business Management
Project Portfolio Management, Demand Management, Agile Development, Application Portfolio Management, etc.
Customer Service Management
Customer Service Management, Knowledge Management, ServicePortal, CMS, etc.
HR Service Delivery
Case Management, Knowledge Management, and Enterprise On-boarding, etc.